Name: Bentsai B71 Series Handheld Inkjet Stamp Printer | 12.7mm & 25.4mm (1 Inch) - Print Bigger Logos & QR Codes on Boxes
Brand: BENTSAI
Availability: InStock

Question 1

What is the difference between the Bentsai B71S and B71XS handheld inkjet printers sold in Malaysia?

Answer

Both models are sold exclusively through PTS Technology Sdn Bhd in Malaysia and both include a built-in scanning module for scan-to-print functionality. The key difference is print height. The B71S uses a 0.5-inch printhead with a maximum print height of 12.7mm, supporting up to 5 lines of text, making it suitable for smaller markings such as batch codes and expiry dates on carton boxes. The B71XS uses a 1-inch printhead with a maximum print height of 25.4mm, supporting up to 10 lines of text, and is better suited for larger format printing including 2-inch pallet QR codes and multi-line product information on industrial packaging.

Question 2

Who is the official Bentsai printer supplier in Malaysia?

Answer

PTS Technology Sdn Bhd is the exclusive authorized distributor for Bentsai handheld inkjet printers in Malaysia. Buying through PTS Technology guarantees genuine products, valid local warranty coverage, local technical support, and access to original ink cartridges and spare parts. For enquiries, visit ptstsb.com.

Question 3

What surfaces can the Bentsai B71S and B71XS print on?

Answer

The ink type determines the printable surface. Water-based ink cartridges are designed for porous and semi-porous surfaces such as corrugated carton boxes, kraft paper, wood, fiberboard, and textile materials. Solvent-based ink cartridges are designed for non-porous surfaces such as plastic packaging, glass bottles, metal plates, aluminium foil, laminated cartons, and cables. Both ink types are available locally through PTS Technology for both the B71S and B71XS models.

Question 4

Can the Bentsai B71S and B71XS print expiry dates, batch numbers, and production dates automatically?

Answer

Yes. Both the B71S and B71XS have built-in software that supports fully automatic date stamping, expiry date calculation, and batch counter sequencing. Production dates, manufacturing dates, expiry dates, shift codes, and sequential lot numbers can all be configured to update automatically with each print cycle, eliminating manual input and reducing labelling errors on the production line.

Question 5

Can the Bentsai B71S print barcodes and QR codes for traceability and inventory management?

Answer

Yes. Both the B71S and B71XS support high-resolution printing of multiple barcode formats including Code 128, Code 39, EAN-8, EAN-13, UPC-A, UPC-E, and ITF-14, as well as 2D code formats including QR Code, Data Matrix, and GS1 Data Matrix. The B71XS additionally supports printing of large 2-inch pallet QR codes using a dedicated fixture for EPAL pallet identification. Variable barcodes linked to a database can also be printed sequentially via USB import.

Question 6

What is the scan-to-print function on the B71S and B71XS and how does it work?

Answer

Both the B71S and B71XS are equipped with a built-in scanning module that allows operators to scan an existing barcode or QR code directly from a product or packaging, then immediately reprint it without manual data entry. This is particularly useful for relabelling, pallet code restoration, and reducing data entry errors in warehouse and logistics operations. To use this function, tap Edit, then Add, then Scan, align the scanner with the code, and press the Print button.

Question 7

How fast does the solvent ink dry on plastic packaging when using the B71XS?

Answer

The solvent-based ink used with the B71XS is formulated for fast adhesion on non-porous surfaces such as plastic, glass, metal, and aluminium foil. Drying time is typically within 1 to 3 seconds under standard production conditions, making the B71XS suitable for high-speed manufacturing and continuous packaging lines where ink smearing must be avoided.

Question 8

Is the Bentsai B71S suitable for printing on corrugated carton boxes in a warehouse or factory?

Answer

Yes. The B71S with water-based ink cartridge is specifically optimized for porous surfaces including corrugated carton boxes, kraft paper bags, uncoated wood, and fiberboard. It prints clearly and consistently on these materials with fast ink absorption, making it a practical solution for carton coding, warehouse labelling, and outbound shipment marking in Malaysian manufacturing and logistics facilities.

Question 9

Can the Bentsai B71S and B71XS print logos and company graphics?

Answer

Yes. Custom logos and company graphics in JPG, JPEG, PNG, or BMP format can be imported into the device via a USB flash drive. Before importing, ensure the image vertical pixel count does not exceed 150 pixels. Copy the image file into the pictures folder on the USB drive, insert the drive into the printer, and import via the U-Disk menu. Once imported, logos can be combined with text, barcodes, dates, and counters in a single print template.

Question 10

Does the Bentsai B71S or B71XS require a laptop or PC to operate?

Answer

No. Both the B71S and B71XS are fully standalone units that operate without any external PC, laptop, or proprietary software. All print template creation, editing, counter setup, date configuration, and file management are performed directly on the built-in 4.3-inch HD capacitive touchscreen. The device runs on a Linux-based operating system and supports more than 20 system interface languages.

Question 11

Can the B71S and B71XS print variable data from an Excel spreadsheet or database?

Answer

Yes. Variable data files prepared in Microsoft Excel or WPS Spreadsheet can be exported as TXT or CSV format and imported into the printer via a USB flash drive. The device supports sequential printing of variable text, variable QR codes, and variable barcodes, with up to three data columns supported per import file. This is suitable for printing unique serial numbers, customer order references, product codes, or personalized packaging labels in sequence.

Question 12

What barcode and 2D code formats does the Bentsai B71S support for GS1 and retail compliance?

Answer

The B71S supports barcode formats including Code 128, Code 39, EAN-8, EAN-13, UPC-A, UPC-E, and ITF-14, which covers the most commonly required formats for retail, FMCG, and supply chain compliance in Malaysia. For 2D codes, it supports QR Code, Data Matrix, and GS1 Data Matrix. The B71XS additionally supports large 2-inch GS1 QR code printing for pallet identification, which is useful for manufacturers supplying to major retailers or export markets.

Question 13

How many lines of text can the B71S and B71XS print in a single pass?

Answer

The B71S supports up to 5 lines of text per pass with a minimum character height of 0.8mm and a maximum print height of 12.7mm. The B71XS supports up to 10 lines of text per pass with a minimum character height of 1.6mm and a maximum print height of 25.4mm. Both models support a maximum print length of 85mm per pass at print speeds of up to 100mm per second.

Question 14

What is the battery life of the Bentsai B71S and B71XS during continuous factory use?

Answer

The built-in 3200mAh rechargeable battery supports up to 8 hours of continuous printing, which is sufficient to cover a full standard manufacturing shift without needing to recharge. The device can also operate simultaneously on external power using the included DC 9V 2A power adapter, allowing uninterrupted use during long production runs.

Question 15

What ink colors are available for the Bentsai B71S and B71XS in Malaysia?

Answer

Water-based ink cartridges for the B71S & B71SX are available in black, cyan, magenta, yellow, and green. Solvent-based ink cartridges for the B71S & B71XS are available in black, cyan, magenta, yellow, white, green, and invisible security ink. PTS Technology maintains local stock of the most commonly requested colors for immediate dispatch to minimize production downtime.

Question 16

What is the print resolution of the Bentsai B71S and B71XS?

Answer

The B71S supports both 300 DPI and 600 DPI resolution, giving users the flexibility to choose between faster output at 300 DPI or sharper detail at 600 DPI depending on the application. The B71XS supports 300 DPI resolution. Both models offer five levels of grayscale adjustment, with Level 3 as the default, allowing operators to control ink density and optimize print quality for different surfaces and materials.

Question 17

How do I clean the nozzle if the Bentsai B71S or B71XS has print quality problems?

Answer

If print output shows white lines, faded areas, or missing characters, first run the automatic nozzle cleaning function by tapping Maintenance then Nozzle Cleaning on the main screen. The system will automatically eject a small amount of ink to clear the nozzle. If the issue persists, manually clean the nozzle using a lint-free cloth by wiping in a single direction from top to bottom only. For water-based cartridges, use a dry cloth or one lightly moistened with distilled or deionized water. For solvent-based cartridges, use a cloth moistened with high-concentration alcohol or 98% IPA. Never use tissues or fibrous cloths as fiber residue may clog the nozzle permanently.

Question 18

What maintenance is required when the Bentsai printer is not in use for several hours?

Answer

If the printer will be idle for more than 4 hours, the ink cartridge should be removed and the original protective cartridge clip reattached to prevent the nozzle from drying out. This is especially important in Malaysian factory environments where ambient temperature and humidity can accelerate ink evaporation at the nozzle tip. Proper cartridge storage between shifts will extend cartridge lifespan and maintain consistent print quality.

Question 19

What is the ink cartridge capacity and approximate print yield for the Bentsai B71S and B71XS?

Answer

Each ink cartridge has a capacity of 42ml. Print yield varies depending on character size, content density, resolution setting, and grayscale level. Under standard operating conditions, a single cartridge is capable of producing hundreds of thousands of standard-sized characters. Contact PTS Technology for a yield estimate based on your specific print template and production volume.

Question 20

Can the Bentsai B71S and B71XS print on curved surfaces such as bottles or PVC pipes?

Answer

Yes. Both models use a non-contact sliding printhead mechanism with an ink throw distance of 2mm to 5mm between the nozzle plate and the print surface. This non-contact printing method allows clear marking on curved, uneven, or irregular surfaces such as bottles, round containers, PVC pipes, and pre-packaged food products without the need for direct surface contact.

Question 21

What is the weight of the Bentsai B71S and B71XS for extended manual use?

Answer

Both the B71S and B71XS weigh approximately 950g including the ink cartridge. The device features a built-in carry handle on the top and is designed for stable handheld operation. For extended use on the production floor, the foot switch port also allows hands-free triggering, reducing operator fatigue during high-volume marking sessions.

Question 22

Are there any software subscription fees or hidden costs when using the Bentsai B71S or B71XS?

Answer

No. There are no software licensing fees, annual subscriptions, or scheduled maintenance charges. All features including template editing, database printing, counter functions, barcode generation, and firmware upgrades via USB are included at no additional cost. The total operating cost is limited to hardware and ink cartridge replacements only.

Question 23

Can our company submit an official Purchase Order to buy Bentsai printers from PTS Technology?

Answer

Yes. PTS Technology accepts official Purchase Orders from registered business entities in Malaysia. Full B2B procurement workflows are supported, including formal quotation issuance, purchase order processing, delivery order documentation, and SST-compliant tax invoice issuance for accounting and company expense claim purposes.

Question 24

What custom fonts does the Bentsai B71S support and can we install additional fonts?

Answer

The B71 Series comes pre-installed with the Yahei font as default and supports both TrueType and dot-matrix font formats. Additional custom fonts in TTF format can be installed by downloading the font file on a PC, copying it into the fonts folder on a USB flash drive, inserting the drive into the printer, and importing via the U-Disk menu. Custom fonts are particularly useful for facilities that require branded label typography or non-Latin character sets.

Question 25

Can the Bentsai B71XS print large 2-inch QR codes for pallet identification?

Answer

Yes. The B71XS specifically supports printing of large 50mm by 50mm 2D pallet QR codes for EPAL pallet identification using a dedicated optional fixture for accurate alignment. It also supports scan-to-print pallet code restoration, allowing operators to scan a damaged, faded, or contaminated pallet QR code and instantly reprint a clear replacement for relabelling. This function is only available on the B71XS model and is not supported on the B71S.

Question 26

How do we transfer print templates between multiple Bentsai units across different production lines?

Answer

Print template files saved on the device can be exported to a USB flash drive via the U-Disk export function and then imported into another unit using the same import procedure. This allows standardized print templates to be duplicated across multiple B71S or B71XS units on different production lines without the need for a PC or network connection, ensuring consistent output across your entire facility.

Question 27

Is there a minimum order quantity for Bentsai ink cartridges purchased from PTS Technology in Malaysia?

Answer

No. There is no minimum order quantity for replacement ink cartridges. Procurement managers can requisition single cartridges or any quantity according to current inventory needs, with no stockpiling obligations. Both water-based and solvent-based cartridges in all available colors can be ordered individually and are dispatched from local stock.

Question 28

How do we verify that the Bentsai printer we are purchasing in Malaysia is genuine and under valid warranty?

Answer

Purchasing directly through PTS Technology Sdn Bhd, the sole exclusive distributor of Bentsai in Malaysia, guarantees product authenticity. Genuine B71S and B71XS units use smart-chip ink cartridges that the device automatically detects and verifies upon installation. Units purchased through PTS Technology are covered under a locally serviced warranty with all claims, repairs, and technical support handled by the PTS Technology team in Malaysia.

Question 29

Can the Bentsai B71S and B71XS be integrated with a conveyor belt system?

Answer

No. The B71S and B71XS are designed exclusively for handheld operation and do not support conveyor belt integration. The foot switch port on the device is intended to allow hands-free print triggering while the operator holds the printer manually against the surface, which is useful for high-volume handheld stamping tasks where the operator needs both hands free. For automated inline conveyor belt printing, PTS Technology recommends the Bentsai industrial inkjet printer range such as the E62P, which is purpose-built for fixed-mount conveyor line integration. Contact PTS Technology for more information on the right solution for your production line requirements.

Display	4.3＂HD Touch Screen
Operation System	Linux System
System Languages	English / German / French / Italian / Spanish / Portuguese / Slovenian / Serbo-Croatian / Czech / Bulgarian / Romanian / Polish / Greek / Hungarian / Russian / Ukrainian / Slovak Arabic / Persian / Turkish Chinese / Traditional-Chinese / Japanese / Korean / Hindi / Thai / Vietnamese / Indonesian / Burmese (Available languages vary for different regions)
Embedded Memory	8G
Battery	3200mAh \| Operating time up to 8 hours
Working Environment	Storage: -20℃-5℃ \| Working: 5℃-35℃ \| Humidity: 10%-80%
Motor Type	Stepper motor
I/O Ports	USB-A Port * 2, USB-C Port * 1, DC Power Port, Foot Switch Port, Cartridge Compartment Cover
Application Mode	Handheld
Power Ports	DC 9V-2A
External Power Adapter	IN: 100-240V / OUT: DC 9V 2A
Accessories	Ink Cartidge1, U-Disk1, AC / DC Power Adapter*1

Technology	Thermal Inkjet Printing Technology
Message Components	Text, Timestamps, Counters, Image, 2D codes, Barcodes, Database and etc.
Image Formats	JPG, JPEG, PNG, BMP
Barcode Formats	Code 128, Code 39, EAN-8, EAN-13, UPC-A, UPC-E, ITF-14
2D Code Formats	QR Code, GS1 QR Code, Data Matrix Code, GS1 Data Matrix Code
Font Types	True type fonts, Dot-matrix fonts
Printable Materials	Water-based ink for porous and semi-porous substrates: Paper / Corrugated box / Wooden / Fiberboard / Textile and etc. Solvent-based ink for semi-porous and non porous substrates: Plastic / Glass / Metal plates / Alu-foils / Cables and etc.
Ink Throw Distance	2mm-5mm ( Distance between nozzle plate and print object )
Ink Cartridge Colors	Water-based Color options: Black, Cyan, Magenta, Yellow, Green Solvent-based Color options: Black, Cyan, Magenta, Yellow, White, Green
Max Print Size	B71/B71S: Max Height 12.7mm * Max Length 85mm B71X/B71XS: Max Height 25.4mm * Max Length 85mm
Character Size	B71 / B71S: 0.8mm-12.7mm ( 1-5 Lines ) \| B71X / B71XS: 1.6mm-25.4mm ( 1-10 Lines )
Resolution	600dpi / 300dpi
Scanning Module	B71S / B71XS: With Scanning Module B71 / B71X: Without Scanning Module
Grayscale Options	1-5
Max Print Speed	100mm / s

Model Name	B71 / B71S I B71X / B71XS
Printhead	12.7mm / 0.5＂ I 25.4mm /1＂
Dimension	L 218mm * W 98mm * H 200mm
Weight	950g
Packaging	L 330mm * W 160mm * H 305mm \| 3010g

Bentsai B71 Series Handheld Inkjet Stamp Printer | 12.7mm & 25.4mm (1 Inch) - Print Bigger Logos & QR Codes on Boxes

Frequently Asked Questions for Bentsai B71 Series Handheld Inkjet Stamp Printer | 12.7mm & 25.4mm (1 Inch) - Print Bigger Logos & QR Codes on Boxes